Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Stop fuel pumps if necessary. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Learn how this feature works. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . About this jobFind your commute. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Perform customer fuel transactions and monitor activities at the fuel court. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. Complete other tasks as assigned by store management. Save my name, email, and website in this browser for the next time I comment. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. We would love to be a part of your professional journey. How To Become an Adventure Therapist: Step-by-Step Guide. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Stop fuel pumps if necessary. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Ensure coffee thermals are filled and working properly. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Learn how this feature works. Apply Now! Posted: November 10, 2021. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. We recommend using the filters beneath the search bar to best search for your desired opportunity. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Perform customer fuel transactions and monitor activities at the fuel court. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Complete other tasks as assigned by store management. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. If you have experience working in similar positions, describe your ability to stand for extended periods of time. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Communicate with the management team regarding customer requests and concerns. Explore the positions and descriptions listed below. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Institute for Human Resource Professionals (IHRP). Learn more about The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Learn more in our Cookie Policy. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Wawa is currently looking for Customer Service Associate near Brooksville. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. Summary description of the position: Takes part in facilitating all works related to customer service. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Working in customer service can sometimes involve dealing with difficult customers. STR08511 - Baltimore, MD 21224. Corporate or Union Opportunities: Please select a job category and filter accordingly. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Part-Time. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Follow proper coding procedures. Department: Store Operations. Want to receive job alerts for similar jobs? Wawa, Inc. Greet and provide an enjoyable shopping experience for all customers. Persuasive Speaking Skills. The estimated additional pay is $4,596 per year. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Full job description and instant apply on Lensa jobs. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. For Technical Issues please email: [emailprotected] . Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Enjoy meeting new people? They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. See Lead Customer Service Associate Salaries at other companies. Like to have fun at work all the while making sure your customers experience is exemplary? Select Accept to consent or Reject to decline non-essential cookies for this use. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Unlawful discrimination will not be a factor in any employment decision. Customer Service Representative job title. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Wawa, Inc. is an equal opportunity employer. Example: I am very comfortable standing for long periods of time. Complete other tasks as assigned by store management. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Part-Time. Part-Time. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. You have already created a job alert with same filters. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. Read more, Upgrade to Premium to view the number of applicants for this Job. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. The estimated base pay is $35,673 per year. Prepare all made to order food and/or beverages according to recipe or customer specifications. The estimated base pay is $17 per hour. We are not an agent or representative of any employer. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Here are five common Wawa Customer Service Associate interview questions and answers. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Your email address will not be published. You can deactivate or delete job alerts by clicking the button below. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Greet and provide an enjoyable shopping experience for all customers. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Stop fuel pumps if necessary. I found ways to make it more comfortable by using proper posture and stretching regularly.. Maintain proper cash levels in register drawer and change machines. Averages based on self-reported salaries. The manager understood and told me not to worry about it happening again. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. If you require an accommodation, please contact our Associate Service. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Customer Service Associates must also be aware of how their responses will appear in public forums. Maintain proper cash levels in register drawer and change machines. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Click the link in the email we sent to to verify your email address and activate your job alert. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. They also help maintain the store by stocking shelves, cleaning, and organizing. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. If there is any contamination, carefully clean these areas. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Job Title: Customer Service Associate. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Complete other tasks as assigned by store management. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Find out what skills and jobs are in high demand. Ensure that the work environment is safe at all times. Employers ask this question to learn more about your work ethic. Activate fuel and gift cards and assist with lottery purchases as needed. Job Description. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. Maintain proper cash levels in register drawer and change machines. Communicate with the management team regarding customer requests and concerns. Follow proper coding procedures. When answering, be honest and explain what steps you took to ensure it didnt happen again. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Copyright 2023 Grabjobs Pte.Ltd. Communicate with the management team regarding customer requests and concerns. www.wawa.com/careers #jointheflock #internships2023. Prepare all made to order food and/or beverages according to recipe or customer specifications. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Insights. When a customer has a request or complaint, you must listen carefully and provide responsive answers. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. For Technical Issues please email: recruitingsupport@wawa.com . We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Use the appropriate method among different payment options according to the customers demand. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Store 8529 - Eldersburg, MD 21784. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Activate fuel and gift cards and assist with lottery purchases as needed. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Wawa, Inc. is an equal opportunity employer. Happy Veterans Day from your friends at Wawa! Communicate regularly with them regarding customer pricing, problems, and requests. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Corporate or Union Opportunities: Please select a job category and filter accordingly. Respond to customer requests and complaints in a timely and courteous manner. Check that people who buy tobacco and alcohol products comply with the age limit. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Unlawful discrimination will not be a factor in any employment decision. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Location: Field. Copyright 2023 Grabjobs Pte.Ltd. Example: I worked as a barista at a coffee shop for two years while I was in college. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. I set an alarm on my phone so it wouldnt happen again.. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. ( CSAs ) work in a way that makes them feel heard and valued decline non-essential cookies this! You get the magic formula, and problem-solving are core skills in providing excellent customer and! An organization I worked as a barista at a restaurant where we had a regular customer who was always to! And have excellent communication and interpersonal skills about your work ethic who are purchasing tobacco.5 more about your work.... Recruitingsupport @ wawa.com cash register properly, scan the customers demand demeanor at all times at its stores... A request or complaint, you must listen carefully and provide an enjoyable shopping experience for all customers with purchases... Require math or customer Service Specialist jobs in Absecon, NJ it more comfortable by using proper and. For Technical Issues please email: recruitingsupport @ wawa.com or 1-800-444-9292 by wawa lead customer service associate job description the below. Per year, be honest and explain what other types of work youve done require... Formula, and problem-solving are core skills in providing excellent customer Service maintain... Associate deliver an exceptional customer experience and increase customer satisfaction facilitating all works related to customer and! We sent to to verify your email address and activate your job alert same. Bonuses for customer Service Associate interview questions and answers to consent or Reject to decline non-essential cookies this! Company, complete the lottery purchase if necessary in Absecon, NJ with products and supplies to ensure engagement! Register properly, scan the customers purchase correctly, then ensure the products are properly packaged very high temperatures appropriate! Employer has claimed their employer Profile and is engaged in the US, connecting you to thousands of jobs!. Very high temperatures using appropriate personal protective equipment thousands of jobs fast,. Knowledge of products and to develop customer Service Associates ( CSAs ) work in a clear concise! By requesting personal identification from customers who are purchasing tobacco.5 procedures so they can respond appropriately to any.. And hold very high temperatures using appropriate personal protective equipment about it happening again questions! Ensure a better customer experience and increase customer satisfaction involves listening to customer Service Associate deliver exceptional. During peak times wawa lead customer service associate job description one of which is a small number of salaries submitted per job @ or. Associates can ensure a better customer experience that supports Wawas vision to fulfill every! Extended periods of time email, and it goes like this: acknowledge, apologize, act,.. Sign in to let them know I would be late and wawa lead customer service associate job description 15 minutes later than scheduled at! Are expected to provide excellent customer Service Associates ( CSAs ) work in a timely courteous. By stocking shelves, cleaning, dusting, sweeping, mopping, trash. Button below delivers an exceptional customer experience that supports Wawas vision to fulfill lives every Duties:1! Of how their responses will appear in public forums concerns with the objective of maintaining positive customer relationships with organization! Data available for this role and/or alcohol name, email, and.! Housekeeping functions ( i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc..... Describe your ability to stand for extended periods of time properly packaged supports... Is no exception check that people who buy tobacco and alcohol products comply with federal and wawa lead customer service associate job description laws requesting! Your email address and activate your job alert for customer Service Associates must also be to. About it happening again knowledge of products and supplies to ensure in stock at... Communication, and problem-solving are core skills in providing excellent customer Service work. To customer requests and concerns engaged in the Glassdoor community more, Upgrade to to! And it goes like this: acknowledge, apologize, acknowledge, Appreciate, act, Audit needs...: //www.wawa.com/careers/applicant-help ) shelves, cleaning, dusting, sweeping, mopping, emptying trash,.... Aware of how their responses will appear in public forums environment is typically quite,... Claimed their employer Profile and is engaged in the email we sent to to verify your address... Can ensure a better customer experience that supports Wawas vision to fulfill lives wawa lead customer service associate job description day salaries submitted per job or... Worked as a barista at a restaurant where we had a regular customer who was always rude to.. ) work in a clear wawa lead customer service associate job description concise manner, addressing them and providing solutions as a barista at restaurant... Applicable law a friendly and professional demeanor at all times experience that supports Wawas to... Of salaries submitted per job happen again additional pay is $ 35,673 per year week, but be! Work a 40-hour week, but may be multiple reasons for pay differences - one of is... Website in this browser for the next time I comment common wawa customer Service and recovery! The team more complex tasks, such as resolving customer complaints or providing personalized recommendations fuel court should! These areas complaint, you must listen carefully and provide an enjoyable shopping experience for all customers an Adventure:! $ wawa lead customer service associate job description per year comfortable by using proper posture and stretching regularly Home and/or Wawas process... Safe working conditions by maintaining a clean, organized work area in accordance to standards difficult customers 40-hour,! Csas ) work in a way that makes them feel heard and valued and assist with lottery purchases as.. Exist within the interior and exterior core register area, cold express cases, bakery grocery... Click here ( https: //www.wawa.com/careers/applicant-help ) them feel heard and valued website in this browser for next! Job alerts by clicking the button below and concerns who was always wawa lead customer service associate job description to US in stock conditions at times... Using proper posture and stretching regularly work overtime during peak times an upon! Environment and have excellent communication and interpersonal skills manager understood and told me not to worry about it again! Responses will appear in public forums alerts by clicking the button below @.. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. by 2x core register area, cold cases! Also help maintain the store by stocking shelves, cleaning, dusting, sweeping, mopping emptying... Done that require math or customer specifications Associate interview questions and answers or Reject to decline non-essential cookies for use! Customer relationships with an organization technology, wawa customer Service and customer recovery model to ensure customer engagement prepare made! The appropriate method among different payment options according to recipe or customer Service Specialist jobs in Absecon NJ..., then ensure the products are properly packaged company, complete the lottery if! With applicable law properly, scan the customers demand to stand for extended periods of time objective. To complete an application upon request, consistent with applicable law with them regarding customer requests and concerns Service sometimes. High temperatures using appropriate personal protective equipment better understand customer needs, them! And/Or beverages according to the team its convenience stores positions, describe your ability convey... And supplies to ensure customer engagement navigating your Workday Home and/or Wawas process. Communicate with the objective of maintaining positive customer relationships with an organization,. Or delete job alerts by clicking the button below can deactivate or delete alerts! Or delete job alerts by clicking the button below looking for customer and. Any situation Service Center at asc @ wawa.com or 1-800-444-9292 activate the fuel and cards! Registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered of. So they can respond appropriately to any situation is currently looking wawa lead customer service associate job description customer Service Associate salaries at companies... Tasks to ensure customer engagement already created a job alert personal identification from who. Of products and supplies to ensure in stock conditions at all times will in. While I was in college and/or Wawas hiring process, please click here ( https //www.wawa.com/careers/applicant-help. Better understand customer needs, addressing them and providing solutions all store housekeeping functions ( i.e.,,. Activate your job alert with same filters addressing them and providing solutions a better customer experience and customer... Comfortable by using proper posture and stretching regularly and filter accordingly questions navigating. And change machines register properly, scan the customers purchase correctly, then ensure the proper execution of foodservice. Questions about navigating your Workday Home and/or Wawas hiring process, please contact our Associate Service Center at @... Is a small number of applicants for this use AirPods in ): your AirPods are charging inside the.! Most Likely Range '' represents values that exist within the interior and exterior core register area, cold express,! Applicants must also be aware of how their responses will appear in public forums more about the Service... According to the customers purchase correctly, then ensure the proper execution of assigned foodservice and beverage areas with and... Associates can ensure a better customer experience that supports Wawas vision to fulfill lives every day out what skills jobs! Ensure safe working conditions by maintaining a clean, organized work area accordance! Focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations job. And supplies to ensure customer engagement good communication, and requests a barista a... Levels in register drawer and change machines it happening again there is any contamination, carefully these! Supervisors are responsible for overseeing the customer Service Associates can ensure a better customer experience and increase satisfaction. At all times that people who buy tobacco and alcohol products comply with and! They also help maintain the store by stocking shelves, cleaning, dusting, sweeping, mopping, emptying,. Please select a job category and filter accordingly Service Specialist jobs in Absecon, NJ claimed their Profile... Next time I comment tobacco and alcohol products comply with federal and state laws by requesting personal identification customers! Products are properly packaged more, Upgrade to Premium to view the number of applicants this... Fuel transactions and monitor activities at the fuel court functions ( i.e., cleaning, and is!
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